Azure portal sign in failed
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How do I troubleshoot Azure Sign-in Failures – Microsoft Q&A
Since this morning i get this error :”sign-in failed” when i try log in to azure portal RRS feed · Archived Forums 81-100.
My on premise A/D server event log shows a high number of Kervberos logons from the MSOL_xxxxx account as shown below. When I look at the Azure Sign-in Failures, I am seeing an increased number of failures especially during off hours from locations around the world. If I look at the details, it shows the error 50053 account is locked you’ve tried to sign in too many times with an incorrect ID. The error appears as if all users are trying to log in, yet I am not getting any calls from them about locked id
How do I determine what is causing this activity and should there be a concern?
Event Log entries
MIDSRVR01 Security: A Kerberos authentication ticket (TGT) was requested.
MIDSRVR01 Security: A Kerberos service ticket was requested.
MIDSRVR01 Security: A logon was attempted using explicit credentials.
MIDSRVR01 Security: An account was successfully logged on.
MIDSRVR01 Security: An account was logged off.
MIDSRVR01 Security: A Kerberos authentication ticket (TGT) was requested.
MIDSRVR01 Security: A Kerberos service ticket was requested.
MIDSRVR01 Security: A logon was attempted using explicit credentials.
MIDSRVR01 Security: An account was successfully logged on.
Azure Sign-in Log
Date
8/17/2020, 7:06:22 AM
Request ID
68d446fa-e914-4fd6-848f-0e7152445600
Correlation ID
0feb4785-4673-448e-9361-289d6aa70da8
Status
Failure
Sign-in error code
50053
Failure reason
The account is locked, you’ve tried to sign in too many times with an incorrect user ID or password.
User
User Name
Username
usermail@maildomain.com
User ID
xxxxxxx3-003f-44ea-8503-568305612d2c
Alternate sign-in name
usermail@maildomain.com
Application
Office 365 Exchange Online
Application ID
00000002-0000-0ff1-ce00-000000000000
Resource
Resource ID
Client app
IMAP4
Token issuer type
Azure AD
Token issuer name
Latency
102ms
User agent
CBAInPROD
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I have seen different Azure Portal login issues, in my own environments as well as in customer environments. Sometimes it’s somehow not possible again to login to the Azure Portal anymore and all you get back is a “Sign-In failed” message without any details. Searching the internet there are some potential solutions, but for one…
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